Department Survey - Thornton Township

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Department Needs Assessment

Thank you for taking the time to complete this questionnaire. Your input is invaluable in ensuring that we provide the best possible programs and services to the residents we serve and that they are informed and engaged with what is happening in Thornton Township.

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Department Info

Dropdown *

Department General Extension *

Do you have a main extension you'd like the public to use?

Department General Email *

Do you have a main email you'd like the public to use?

What Does Your Department Do *

In your own words, how would you explain to a resident what your department does.

Employee Info

Please Provide information on all current employees INCLUDING YOURSELF! (Full name, official job title, office extension, email). You can either type it out in the text field or upload a file if you have an existing word doc or spreadsheet with it

Enter Info Here

Upload Existing Files

Click or drag a file to this area to upload.

If you have a spreadsheet or document with this information already, please feel free to upload it.

Department Programs

Upcoming Events *

Are there any upcoming events or programs in your department that residents should be aware of? If so, please provide details including the date, time, and location.

Current Programs *

Are there any current programs in your department that you would like to promote to residents? If so, please provide details including the program description, benefits, and how residents can participate.

New Initiatives *

Are there any new programs or services that your department is planning to introduce to residents this month? If so, please provide details including the program description, benefits, and how residents can participate.

Programs Ending *

Are there any programs or services in your department that will be ending or phased out this month? If so, please provide details including the reason and any alternatives that residents can use.

File Upload

Click or drag files to this area to upload. You can upload up to 4 files.

Please upload any flyers or documents for any upcoming events or programs or any information you would like us to get out to the residents (i.e. GA might would upload any flyers from CEDA, Senior Services might upload info about upcoming driving classes with Secretary of State, Clerk might upload upcoming DNR sale info, etc.)

Needs

Issues *

Please share any challenges or issues your department has encountered this month that may impact the residents we serve. This includes disruptions to internet services, delays from vendors, staffing shortages, equipment or facility malfunctions, unforeseen events, customer feedback, and resource limitations. We value your input as it helps us address concerns promptly and improve the quality of services provided to residents

Resources *

Is there any support or resources that your department needs (business cards, shirts, handouts etc). If so, please provide details.

Other *

Is there any other important information that you would like to share with the marketing team that may impact the residents we serve?

Your Voice

Anything else you'd like us to know.